PERL Group Central Services

National service capabilities through OUR NETWORK OF local based trade experts

PERL Group Central Services is a division of PERL Group that specialises in multi-site projects and service & maintenance management for national customers.  No matter where your sites are located across New Zealand, PERL Group Central Services is the perfect single point of contact solution.  Our PERL teams are growing and cuyurently we service Northland, Hibiscus Coast, Rodney, North Shore, wider Auckland, Waikato, Manawatu, Bay of Plenty, Wellington, Kapiti Coast, Malborough, West Coast, Canterbury, Central Otago & Otago.

Effortless Communication

With an allocated PERL Group Account Manager you will get a dedicated person who will act as your point of contact to coordinate all your plumbing & electrical needs.  They will manage every element of your account from product and pricing to invoicing and requests.  They will monitor each job from initial query to completion saving you time, stress and keeping you on budget. PERL just makes it simple by providing hassle free effective communication and coordination of all your service needs on multiple sites.

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Efficient Administration and Project Management

We help to simplify your administration, by removing the roadblocks to efficient workflow management. Work can include managing your asset register based preventative maintenance.

Our easy to navigate PERL Customer Portal offers quick  log, view, prioritise and monitoring of jobs. Our PERL Electricians are equipped with PERL’s unique, proprietary software that gives them full access to up-to-date scheduling information, ensuring each job is completed to your specification and satisfaction, on time, every time, on budget.

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Consistent Pricing and Premium Quality Service

PERL provide a consistent national pricing structure including both labour and materials, ensuring that when your invoice arrives there are no nasty surprises.  PERL has exceptional national buying power which ensures your local PERL Plumbing and PERL Electrical can deliver the best solutions at the most cost-effective price.  Our PERL Plumbers and Electricians are fully qualified to the highest of standards. We will only undertake work that is appropriate for our customers' needs and we do so with the utmost level of safety, skill and care.

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Water and Energy Efficiency

Are you concerned about spiralling operating costs? We have it covered. Our highly trained and experienced plumbers and electricians can assess and propose a range of solutions to help lower your energy and water costs. Solutions may include LED lighting upgrades, solar solutions, water cycling, all aspects of the delivery from supply, installation, commissioning and maintenance of the latest technologies to achieve tangible cost reductions and a clear return on investment.

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Safe Site Solutions

The need to ensure your site and colleagues work in a safe and secure environment is of paramount importance. PERL is highly qualified to advise you on the standards you must maintain to abide by all plumbing and electrical safety legislative requirements.  PERL is also able to audit, replace or repair and schedule regular preventive maintenance giving you peace of mind while also keeping your insurance claims in check.

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manage nationwide site portfolios easier

Our PERL Group Central Services program helps you manage nationwide site portfolios easier and more effectively.  If you have large or nationwide portfolios, we know how time consuming it can be to manage multiple points of contact for a single vendor. PERL deliver unparalleled service, outstanding communication and reduced risk for our national customers.

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PERL Group National Account Services Benefits

  • Program managed at the PERL Support Office level by our national accounts team
  • Uniform pricing for all locations
  • Centralised billing
  • Sales reporting, analysis, and business reviews
  • Leverage national volumes
  • 1-year or multi-year agreements
  • Program tailored to suit your business needs
  • Local customer service team at every office
  • After hour and Emergency services in the event something goes wrong
  • Immediate access to your account manager during local business hours
  • Dual trade services – plumbing and electrical – to cover all needs
  • All PERL plumbers and electricians are Site Safe qualified
  • All PERL plumbers and electricians are fully insured
  • Purchase & Supply Solutions
  • Documented cost savings program
  • Best practices, information sharing, and cost savings replicated across sites
  • Technical plumbing and electrical advice to improve site energy and water efficiency
  • Specific reminders of annual maintenance required to be undertaken
  • Access to PERL Partner Loyalty Discounts