How We Work

No one likes surprises from their electrician. That’s why at PERL Electrical Hibiscus we try to avoid them at all costs. Before you engage with us, we will ensure the job requirements have been clearly discussed with you, including timing, foreseen and unforeseen costs and the desired project outcome.

We are here to help you.  That’s why working in with what is important to you is at the forefront of our mind.  Through reliable call out windows, digital tracking, state of the art protective equipment and old-fashioned manners, we respect being let into your home.

 

Deposits

50% on all work over $500

 

Leaving the work site

Our trusted local PERL Electrical Hibiscus team are well trained in how to leave a worksite clean and safe as possible by removing all waste created by the project unless otherwise instructed. They will also ensure they have eliminated all hazards that were created by the project.

Our work vehicles are stocked with most of our everyday parts and fittings. This is to save us time and our clients' money. Sometimes we may not have a required fitting or part in the van in which case we will need to visit our supply merchants to pick up extra supplies, this will be charged to the job accordingly.

 

Payment

For all non-account holders, payment is due on receipt of your invoice on job completion and may be made by cash, credit card, debit card or bank transfer. Credit card and Debit card payments will incur an additional processing fee of 2.5%.

Once your job is complete or there is a pause in works, an invoice will be sent for work completed up to the date of the invoice.

 

Progress Payments

Progress invoices are sent for some projects before completion. These cover the cost of labour and materials purchased as work progresses. We will normally send a progress invoice at the end of each stage of a project e.g. underground mains install, prewire, fit off, final inspection.

We will also send progress invoices if for some reason the project has been delayed.

We reserve the right not to continue work if a progress payment has not been made.