How We Work
HOW WE WORK AT PERL ELECTRICAL AUCKLAND CENTRAL
No one likes surprises from their electrician. That’s why at PERL Electrical Auckland Central we try to avoid them at all costs. Before you engage with us, we will ensure the job requirements have been clearly discussed with you, including timing, foreseen & unforeseen costs & the desired project outcome.
We are here to help you. That’s why working in with what is important to you is at the forefront of our mind. Through reliable call out windows, digital tracking, state of the art protective equipment & old-fashioned manners, we respect being let into your home.
DEPOSITS
50% on all work over $500 (if requested)
LEAVING THE WORK SITE
Our trusted PERL Electricians are well trained in how to leave a worksite clean & safe as possible by removing all waste created by the project unless otherwise instructed. They will also ensure they have eliminated all hazards that were created by the project.
Our work vehicles are stocked with most of our everyday parts & fittings. This is to save us time & our clients' money. Sometimes we may not have a required fitting or part in the van in which case we will need to visit our supply merchants to pick up extra supplies, this will be charged to the job accordingly.
PAYMENT
For all non-account holders, payment is due on receipt of your invoice on job completion & may be made by cash, credit card, debit card or bank transfer. Credit card & Debit card payments will incur an additional processing fee of 2.5%.
Once your job is complete or there is a pause in works, an invoice will be sent for work completed up to the date of the invoice.
We understand the importance of timely and accurate invoicing, and we aim to provide clear and concise invoices that reflect the work performed. Our team is available to address any questions or concerns you may have regarding the invoicing process.
At PERL Electrical Auckland Central, we value transparency and strive to make the payment process as convenient as possible for our clients. We appreciate your prompt payment upon receipt of the invoice, and we are available to assist you with any payment-related inquiries or arrangements.
PROGRESS PAYMENTS
Progress invoices are sent for some projects before completion. These cover the cost of labour & materials purchased as work progresses. We will normally send a progress invoice at the end of each stage of a project e.g. underground mains install, prewire, fit off, final inspection. These invoices reflect the work completed and the associated costs incurred up to that point.
We will also send progress invoices if for some reason the project has been delayed.
It's important to note that we reserve the right not to continue work if a progress payment has not been made. This helps us maintain a fair and sustainable business model and ensures that the financial commitments are honoured by both parties.
Our team is available to discuss any concerns or questions you may have regarding progress invoicing, and we will work together to find a mutually satisfactory solution.
At PERL Electrical Auckland Central, we value clear communication and collaboration with our clients. We appreciate your understanding and cooperation regarding progress invoices, as they help us maintain the quality and efficiency of our services.