Heat Pumps & DUCTED SYSTEMS Napier & HASTINGS

No.1 for Heat Pumps & Ducted SyStems in Napier & the Hawkes Bay

Rain, shine, heat or humidity — a reliable heat pump keeps your home comfortable year-round!

At PERL Electrical Napier, our team of experienced electricians specialises in the installation, maintenance & repair of top-tier heat pump brands trusted across New Zealand. We work closely with leading names like LG, Samsung, Mitsubishi Heavy Indistries, Hitachi, Toshiba, Carrier, Daikin, Mitsubishi Electric, Haier & Panasonic to bring you high-quality, dependable heating & cooling systems. With our qualified local Hawkes Bay Master Electrician Registered electricians handling the install, you can have peace of mind knowing your heat pump is fitted safely & correctly by professionals.

Not sure which heating system is right for your home or business? Feeling overwhelmed by the options - cassette units, ducted systems, floor consoles & more? Don’t worry - we’re here to help. Take a look at our Frequently Asked Questions or simply Give us a call or reach out to us. Our PERL Electrical team has installed hundreds of heating & cooling units across the wider Hawkes Bay, and we’re more than happy to answer your questions & guide you toward the right solution for your space. Get in touch today, tell us what you're looking for, and we’ll walk you through a range of tailored heat pump options. And while you’re at it, make sure to ask about our latest HEAT PUMP PROMOTIONS!

couple on couch enjoying heat pump
heat pump being serviced
white ducted heat pump roof vent

HEAT PUMP SIZE GUIDE

Choosing the right size heat pump for your space is essential to ensure optimal performance, energy efficiency, and to extend the lifespan of your unit.

Oversized Units
A heat pump that’s too powerful for the room it’s in will reach the desired temperature too quickly. This causes the system to cycle on and off frequently, which isn’t energy-efficient and can lead to premature wear and tear.

Undersized Units
On the flip side, a heat pump that’s too small will need to run continuously to try and meet the set temperature. This constant operation can cause the outdoor coil to cool down too much, triggering frequent defrost cycles and reducing overall efficiency.

Key Factors in Heat Pump Sizing
When determining the right heat pump capacity, several important elements must be considered, including:

  • The region & climate where you live
  • Orientation & layout of the building
  • Local weather conditionsWindow placement & size
  • Seasonal temperature fluctuations
  • Quality of insulation
  • Number of people in the space & their activity levels
  • Solar heat gain
  • For ducted systems, correct design is especially important.

If ducting is too long, overly twisted, or passes through uninsulated areas, heat losses can exceed 30%. Poorly designed ductwork can also create high pressure, leading to leaks and reduced efficiency.

Feeling overwhelmed by all the different heat pump options out there? Not sure what sets a floor console apart from a ducted system or a cassette model? You're not alone—and we’re here to help.

Our skilled PERL Electrical electricians in Tauranga have installed hundreds of heating & cooling units and know exactly what works best in different spaces. Whether you’re just starting to explore your options or ready to install, we’re happy to offer expert advice and personalised recommendations based on your needs.

Give us a call or check out our FAQ section for more guidance. Don’t forget to ask about our current Heat Pump Promotions - you might just find the perfect system at a great price!

HEAT PUMP SERVICING & MAINTENANCE

Just like your vehicle, Heat Pumps & Air Conditioning systems benefit from regular servicing to keep them running efficiently for years to come. For homes and rental properties, it’s generally advised to schedule a comprehensive service once every 12 months.

Commercial Air Conditioning systems, however, typically require more frequent attention - usually every 3 to 6 months. These systems tend to operate daily, meaning they’re more prone to wear and tear. The servicing frequency can also vary depending on the working environment, especially in areas with high levels of dust or dirt.

At PERL Electrical, we suggest cleaning your heat pump filters every three months - a simple task that many homeowners can do themselves. But if you'd rather leave it to the experts, one of our qualified technicians can carry out a full heat pump service for you.

A complete Heat Pump service from PERL Electrical includes:

  • Clean & disinfecting the indoor unit to prevent bacteria build up on the coil and throughout the unit
  • Application of anti-microbial tablet treatment in condensate drip tray to inhibit bacterial growth within the indoor unit
  • Clean the indoor unit’s filters, vanes and outer covers
  • Check the condensate drain, flushing with disinfectant and unblock if required
  • Check electrical terminals and components for signs of soot
  • Run the unit in both heating and cooling mode to check air-out temperatures
  • Check the outdoor unit base and ensure the unit is level and secure
  • Check for obstructions in and around the unit, coil, drain and electronics to improve efficiency and performance
  • Check flare joints and fittings
  • Tighten valve caps, check electrical connections
  • Check and clear coil
  • Check refrigerant pressures are satisfactory on both heating & cooling
  • Clean the outside of the casing
  • Inspect for presence of insects and vermin in case of damage to the electronics

Our technicians work throughout the wider New Zealand and will contact our existing customers when their service is due.

We also service all models of Heat Pumps and Air Conditioning units, even if we didn’t install them.  So if your Heat Pump needs a service, please make contact with your local PERL Electrical Electrician to book an appointment.

HEAT PUMP BRANDS AND PRICING

In New Zealand, there are many different types of heat pump systems available and many brands to choose from. The cost for installation will vary depending on your specific requirements. Heat Pumps are a significant investment for most people and a permanent fixture to a property, so it’s important to make the right choice.

Here are some of the heat pump models, brands and prices that PERL Electrical supply and install. If you have a brand or model in mind that doesn’t appear below, please don’t hesitate to ask as its likely we do supply and install that model.

Heat Pumps and Air Conditioners - Frequently Asked Questions

More questions? Get in touch
we’ll be happy to answer them