A BIT ABOUT US AND WHAT'S IMPORTANT TO US
Who is PERL Plumbing and PERL Electrical?
PERL Group is a nationwide franchise network of locally owned and operated plumbing and electrical companies trading under the brands “PERL Plumbing” and “PERL Electrical”. PERL aims to bring a coordinated, national approach to the plumbing and electrical contracting industry through providing superior support and business education, national negotiated supplier pricing and discounts, innovative integrated operating systems, and coordinated national sales and marketing.
This approach allows our members to get off the tools so they can spend more time working “on” growing and improving their businesses rather than just working “in” them. In doing so PERL transforms exceptional plumbers and electricians into “exceptional “tradies” with world class business skills”
PERL – Our Story
The driving force behind the creation of PERL Plumbing and Electrical was to create a business partnership model that gave its electrical members the systems and support required to deliver hugely successful local family trade businesses.
Our story is one of shared success by harnessing the power of experience, teamwork, innovation and leadership.
PERL have built a collaborative group of locally owned companies that service the entire country as one by operating as a team, whilst ensuring that there is an unwavering local focus on earned trust, quality service, values and the community which remains at the forefront of everything we do because local people are the owners of their local PERL businesses.
PERL’s purpose is to ensure our customers’ needs for trusted plumbing and electrical services is a simple, efficient and stress-free experience. Through delivering excellence locally, everywhere and every time, PERL can provide unparalleled nationwide capability.
Knowing the importance of great product, PERL has worked in close collaboration with the industries best suppliers, chosen for their superior service, support, innovative product, and value proposition.
The PERL leadership team were purposefully chosen for being the industries best. Selected for their world class skills, experience and character.
Through its combined contributions, commitment to earned trust, reputation and service the PERL model sets a new benchmark in the industry which will ensure our members ongoing success.
WHAT’S IMPORTANT TO US?
We understand that our people are our greatest asset, and we invest in building highly-engaged and effective teams, who deliver great results for our customers.
Our PERL family are guided by our Purpose, Values and Mission
Purpose - To ensure the plumbing and electrical services we provide for our customers is a simple, efficient and stress-free experience.
Values - Fair, Down to Earth, Honest, Trusted, Family Values, Customer Driven
Mission - We’re in the business of being New Zealand’s most trusted national provider of Plumbing and Electrical contracting services, in every location we operate in.
Together these foundations keep us focused on what is most important and help make PERL a great place to work.
As we continue to grow, PERL understands that delivering long-term sustainability must be at the heart of how we do business. This means:
We have a strong focus on safety and ensuring all our people go home safe every day.
We invest significantly in our people, and in diversity, leadership, and training programmes that provide pathways to employment for our local communities.
We are firmly focused on reducing our environmental impact right across our supply chain.
Andrews’s career has spanned over 25 years in both the NZ and Australian Building and Construction industry. He has held executive positions in a number of leading Australasian trade suppliers including PlaceMakers, Carters, Stratco, Mitre 10 Trade and Laser Plumbing and Electrical. He has extensive track record of creating and growing successful profitable trade businesses with a particular focus on builders, plumbers and electricians.
With extensive working knowledge of franchise, cooperative ownership models, trade contractor businesses and with a clear vision and direction Andrew stepped away from corporate life to pursue his dreams of entrepreneurship. The outcome was the creation of a national plumbing and electrical member franchise called PERL, borne with a distinct vision and clear direction. Andrew identified that to achieve sustained long-term growth and success PERL needed to set a vastly better level of trust and customer experience than was currently the norm by committing to becoming a business renowned not just for its performance but revered in its reputation to delight through its customer driven service, its values (Fair, Down to Earth, Honest, Trusted, Family Values) and the integrity in the way it operated.