Tile Space – PERL Facilities Management Services

The Client

Tile Space (formerly Heritage Tiles) is New Zealand’s most prominent distributor of porcelain tiles, ceramic tiles, mosaic & decorative wall tiles. With 30 years in the tiling industry, they have secured exclusive partnerships with major tile manufacturers in Italy, Spain, Turkey, UAE and across Asia.

The Challenge

Tile Space has 7 stores showrooms in Auckland, Wellington, Tauranga and Hamilton. a number of warehouses and a National Office in addition to an extensive nationwide reseller network – from Kerikeri to Invercargill.  They were struggling using numerous contractors to get consistent pricing and quality of work, administration needs were not being met and the work was not being prioritised.  They also had no one working to support their strategic initiatives of reducing power costs while improving lighting within their showrooms to emphasis their tiles.

The Solution

As a national network of local electrical contractors PERL Group Central Services is very experienced in national installation work and well set up through one point of contact to meet all the requirements this company needs.  Our seamless workflow systems through to advanced reporting capabilities and systems allowing job visibility in real time, has made a huge difference to our customers ability to meet their KPIs and satisfy their customers needs.

The Results

Our local PERL Electricians have developed a great relationship with the local Tile Space branches. We complete a lot of regular installations while meeting all expectations in a timely, cost effective manner. PERL Facilities Management Services support Tile Space to plan ahead, meet their strategic initiatives. This ensures their showrooms provide world class lighting solutions and their warehouses provide modern energy efficient lighting.