HEAT PUMPS & DUCTED SYSTEMS

Heat Pumps in Hibiscus Coast, Auckland, Hamilton, Tauranga, Rotorua, Napier, New Plymouth, Wellington, NORTH CANTERBURY & Christchurch

Whatever the weather brings, a high-quality heat pump installed by PERL is up to the task!

At PERL Electrical, we specialise in the installation, servicing & repair of New Zealand’s leading heat pump brands. We work alongside trusted names like Samsung, LG, Hitachi, Toshiba, Carrier, Daikin, Mitsubishi Heavy Industries, Gree, Fujitsu, Mitsubishi Electric & Panasonic to ensure our clients receive only high-quality, dependable systems. With expert local electricians handling every job, you can have complete peace of mind knowing your heat pump is installed safely & professionally by certified technicians.

Feeling overwhelmed by the variety of heating systems out there? Unsure about the difference between ducted systems, cassettes & floor consoles? No worries – we've got you covered. Browse our Frequently Asked Questions or get in touch directly with our team. Our experienced PERL Electrical technicians have installed hundreds of heat pump and ducted systems across towns & cities throughout New Zealand and are happy to guide you through the process. We'll help you make an informed decision based on your space, budget & needs. Reach out today & explore the heating solutions we have available – and be sure to ask about our latest Heat Pump Promotions!

Heat Pumps
Ducted Vent | Heat Pump Installation
Heat Pump Servicing

HEAT PUMP SIZE GUIDE

Choosing the correct heat pump size for your space is essential to ensure optimal performance, energy efficiency & the long-term durability of the system.

Too Large for the Space
When a heat pump is oversized for the area it’s meant to heat or cool, it tends to reach the desired temperature too quickly. This results in frequent on-off cycling, which not only wastes energy but also places unnecessary wear on the unit, potentially shortening its lifespan.

Too Small for the Space
A heat pump that's too small will struggle to meet the temperature setting, causing it to run continuously. This constant operation can lower the outdoor coil’s temperature, leading to frequent defrost cycles & reduced efficiency.

Key Factors in Proper Heat Pump Sizing:

  • Regional climate & location specifics
  • Building orientation & exposure
  • Window positioning & size
  • Expected seasonal temperature ranges
  • Level of insulation throughout the building
  • Number of occupants & their typical activities
  • Amount of solar heat gain

For ducted heat pump systems, precise planning is especially important. Excessively long duct runs, sharp bends, or routing through uninsulated spaces can result in significant heat loss—sometimes over 30%. Additionally, poor duct design can create unnecessary pressure buildup, increasing the risk of leaks and reducing system efficiency.

HEAT PUMP SERVICING & MAINTENANCE

Just like your vehicle, Heat Pumps & Air Conditioning systems require regular servicing to keep them running efficiently & extend their lifespan. For residential properties—whether it's your own home or a rental—it's best practice to have each unit professionally serviced once every 12 months.

For Commercial Air Conditioning systems, more frequent maintenance is needed. These systems typically operate daily & are exposed to different environmental factors like dust and dirt, which means a full service is recommended every 3 to 6 months depending on usage & conditions.

At PERL Electrical, we also advise cleaning your filters every three months. This is something homeowners can do themselves, but if you'd prefer, one of our technicians can carry out a full professional heat pump service for you.

A comprehensive Heat Pump Service from PERL Electrical includes:

  • Clean & disinfecting the indoor unit to prevent bacteria build up on the coil and throughout the unit
  • Application of anti-microbial tablet treatment in condensate drip tray to inhibit bacterial growth within the indoor unit
  • Clean the indoor unit’s filters, vanes and outer covers
  • Check the condensate drain, flushing with disinfectant and unblock if required
  • Check electrical terminals and components for signs of soot
  • Run the unit in both heating and cooling mode to check air-out temperatures
  • Check the outdoor unit base and ensure the unit is level and secure
  • Check for obstructions in and around the unit, coil, drain and electronics to improve efficiency and performance
  • Check flare joints and fittings
  • Tighten valve caps, check electrical connections
  • Check and clear coil
  • Check refrigerant pressures are satisfactory on both heating & cooling
  • Clean the outside of the casing
  • Inspect for presence of insects and vermin in case of damage to the electronics

Our technicians work throughout the wider Auckland & Christchurch areas and will contact our existing customers when their service is due.

We also service all models of Heat Pumps and Air Conditioning units, even if we didn’t install them.  So if your Heat Pump needs a service, please make contact with your local PERL Electrical Electrician to book an appointment.

HEAT PUMP BRANDS & PRICING

In New Zealand, there are many different types of heat pump systems available and many brands to choose from. The cost for installation will vary depending on your specific requirements. Heat Pumps are a significant investment for most people and a permanent fixture to a property, so it’s important to make the right choice.

Here are some of the heat pump models, brands and prices that PERL Electrical supply and install. If you have a brand or model in mind that doesn’t appear below, please don’t hesitate to ask as its likely we do supply and install that model.

Heat Pumps and Air Conditioners - Frequently Asked Questions

More questions? Get in touch
we’ll be happy to answer them